Welcome to your onboarding hub 👋

This page is your go-to resource for step by step guidance on getting yourself started with Famly.

Here you can find everything you need to get up and running with Famly in no time.

Here’s a timeline we recommend 😊

Onboarding timeline.pdf

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What you’ll find here

You can click on each of these sections or scroll down the page.

<aside> 💬 Support

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<aside> 🙋 Get your staff on board

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<aside> 🧑‍🍼  Parent perspective

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<aside> 💪 Groundwork - fundamental setup before launching

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<aside> 🪜 Modules - step by step introduction to Famly

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Support

Reach out to us at any point, during or after onboarding and we’ll do our best to help you.

📖 Help centre

Click on a question mark icon in your menu, or this link, to find help articles and videos related to all parts of Famly.

💬 Chat

Drop us a message in the app chat and we’ll get back to you asap. You’ll find it in the same place as the Help centre.

🛖 Village Join a community of Famly customers to browse topics on the forum and get updates from us.

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Get your staff on board

Invite your staff to Famly early on, we promise it’s easy for them.

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🧑‍🎓

We know getting staff started with new software can be time consuming. That’s why we prepared a comprehensive Training Academy designed specifically to take the load off your shoulders and help all your practitioners.

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Why not add this link to the Training Academy to your first newsfeed post to your staff?

Parent perspective

Invite parents to Famly to foster collaboration and offload some of your tasks to parents like filling out details about their children or updating contact information.

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Simply add yourself as the test child parent. Next, click on your profile photo and choose ‘Switch to parent profile’ to see how parents will experience your nursery.

You can also click around this prototype we created to give you quick access to parent perspective.

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🚀 Let’s get started!